Survey This: Bloggers and Advertising

In hopes to not influence responses, I will withhold my commentary on why I am inquiring about the topic: advertising on blogs. Instead, I will refer SB readers to the quick, 10-question survey I created, and look forward to sharing and discussing results. All responses are anonymous, unless designate your blog’s URL.

Click Here to Take Survey

Feel free to share, as the more people that share their experiences, the bigger picture we will receive. Feel free to share with friends and colleagues as I am depending on a snowball sample for this informal survey. Gratzi

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The Purpose Driven Campaign: Social Marketing as the Possible Link Between Journalism and Advertising

After reflecting from the World Social Marketing Conference (which I promise updates eventually) and reading Craig Lefebvre’s recent post “Social Marketing: Hard Power and Soft Power in Social Change,” I want to finally share some tidbits from my thesis paper that I presented as a poster session at the conference. As, I think it rounds out and puts a lot of themes together as I studied: the elusive concept of influence.

Abstract: This research project looks at the concept of influence within social marketing as compared to journalism and advertising. This includes examining these professions’ definitions, ethics, standards, and agenda-setting capabilities. Through in-depth interviews, a further understanding of how these three practices relate within the gray matter of the media landscape is pioneered, as well as better defining the role and influence of social marketing.

Excerpt:

The Question of Influence

While the Information Age leaps into the Connected Age, the power of a free press is offered daily to start-up bloggers. Newspapers are downsizing. Amateurism is becoming the new professionalism. Online media producers replace today’s broadcast directors; all making the gray shades of influence between the information and its consumers a thunderstorm waiting to happen. Social marketing is in the business of change, whether it is behavioral change or attitude change, social marketing can also be described as the field for social change. But, how? In today’s world, who holds more influence to create these changes, a journalist, advertiser or a social marketer? How can one tell the difference? Is there a difference? And, do the professions work together? Could they? Should they? This research hopes to add to the discussion on the evolving definition and role of social marketing, using agenda-setting relationships to examine its influence and attempt to determine its position between advertising and journalism in the media landscape.

Literature Review

It is 1961. A time when questions were raised and hope diminishing as borders became gray and a rise of an international community emerged. Two Portuguese students were imprisoned for declaring a public toast towards their dream, rooted in an idea – freedom. Having their freedom stolen from them for displaying a human right of expression, a newspaper article was written, and with it, a movement spurred. This movement would form Amnesty International (www.amnesty.org). Social change is possible, and it begins with an idea. Social marketing is an increasing movement currently being expanded because of its foundation in ideas about positive change for the welfare of the public.

Though specific definitions differ, social marketing achieves social change objectives by applying the marketing mix of product, place, promotion and price. Currently, social marketing is used mostly in public health communications and is expanding in the realms of environmentalism, civil rights, urban renewal, public service and raising awareness of international issues.

Conclusion: The conclusion of course I can’t share here, but it involves what I found consistent between journalism and advertising, but interestingly, the field of public policy was drawn into the mix through the research as well.

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Good or Bad: NY Times and LinkedIn?

Read, Write, Web announced that the NY Times is announcing a content partnership with Linkedin that allows:

LinkedIn users to be shown personalized news targeting their industry verticals on the Business and Technology sections of NYTimes.com, where users will then be prompted to share those stories will professional associates.

I agree with RWW that this move is inspiring…especially to us social media marketing types. However, pausing in the excitement to reflect, I am reminded again of my recent trip to the Newseum.

Does providing the public with the information they WANT….take away from providing news the public NEEDS, whether we know we need it or not. As an extreme example, what if all I want to read about are the latest and greatest events in Hollywood. Not to knock Hollywood, but isn’t it important that we also try to reach these individuals with messages about public health, the environment and world events?

Pausing in the grandeur social media environment: are we on the verge of OVER-segmenting our audiences?

With journalistic big dawgs, like the NY Times, takes this step: is there greater good? or is it dangerous?

I understand journalism organizations, especially newspapers, are trying to find a working online model, or any working business model for that matter, but…is this idea of giving people what they want…dangerous?

Food Marketing and Kids – Always A Popular Topic

The mix of food marketing and ethics when it comes to advertising to children tends to always be a popular topic on the social marketing list serv. And, the topic pops up every once and a while in the news too.

If you have been following this issue, and honestly, I have been following it some, but I don’t claim to be an expert on it. So, I’m curious to get others’ thoughts.

Food. Children. Marketing. Advertising. Social Marketing. Ethics. –> Please share your thoughts in the comments. I am providing some questions as prompts, and will post again a summary of the responses and what I discover.

Cases

Last spring and summer, there was much ado about Shrek and his character endorsing various unhealthy food products.

Again, there was a response when McDonald’s advertised by sponsoring report cards and giving achieving students special McDonald offers.

Articles

Fundamental Shift in Making and Marketing Snacks to Kids, MarketingProfs June 11, 200

Sweet Surrender, Washington Post, May 22, 2008

Junk Food Marketing Linked to Child Obesity, Lancaster Farming, May 23, 2008

Shrek: He’s Big, Green and Promoting Junk Food, MSNBC, April 25, 2007

Feel free to leave links to more articles/cases in the comments =) I know there’s a ton of news and literature out there.

Questions

• Where has this issue been and where is it headed?
• Has progress been made? What does ‘progress’ mean?
• Is this an issue or is it over-reaction?
• Are there boundaries when marketing food to children and what are those boundaries?
• How is this sector of the industry changing?

Thanks ya’ll! Look forward to reading your insights!

(Ad Council and IAA) Survey Says: More Social Marketing!

At this past week’s International Advertising Association’s World Congress in Washington D.C, the Ad Council and IAA revealed results from the Ad Council IAA Member Survey on Social Advertising Programs. For all social marketers out there, the results are on our side.

Among the Key Findings, the following figures were given in support of social marketing:

• 57% of respondents felt their country should implement MORE social marketing campaigns than it currently has.
• 61% said their country NEEDS HELP developing social marketing campaigns.
• 90% of respondents expressed interest in sharing and learning MORE about research and creative materials for social marketing campaigns in other countries.

As I was in attendance during this conference, you can imagine how STOKED I was about this. I had to pinch myself. Here I was at the IAA World Congress, and did I hear right:  We are talking about social marketing. The real social marketing. Not social media. I could barely contain myself. Then, it happens again, and then again. And then I realize, the IAA is trying to educate and send a message to the ad community: invest in social marketing!

But where were we social marketers? our experts in the field? our voice? Absent. Here was a chance to share our passion, knowledge, excitement and message with the very industry that we can work with….and we weren’t there. So, here is my message for this post. Social marketing is great and wonderful. But we can’t stay in our bubble. We’ve reached out to the non-profit community, but all advertisers aren’t bad. There are big movers and shakers who want to do good and see the value in doing goog. We need to integrate ourselves with them….not be divisive.

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These results were shared with the Advertising industry during the IAA presentation for the 1st Social Responsibility advertising awards. These awards were presented with cooperation between IAA and ACT Responsible. The Grand Prix winner was “Signature” for Amnesty International by TBWA/Paris. To see the rest of the recipients, go here.

(This was a web-based survey through Zoomerang among IAA members from December 13, 2007 to February 11, 2008. 204 completed surveys were received from member respondents in six continents. Respondents included respondents from advertisers, ad agencies, media outlets, research companies, trade associations and universities.)

Cast Your Vote 4 the Best Medium: Television or the Internet?

Now before you go….’This is so 90’s’….hang with me here…

At a seminar the other day with a worldwide advertising agency that will remain anonymous, we were discussing the best, most effective ‘medium’ that exists today. According to our executive speaker, he stated it was – the television.

This was much to the surprise of my younger peers, though less experienced yet with high levels of education, believing it is – the internet. Some of you may stop reading here, and think duh! it’s the internet. We had this debate back in the 90s….move on. But, in 2008, is this deduction still premature? I mean, just look at this year’s Superbowl spots: $2.5 million for 30 seconds…and do we see this trend stopping?

History shows that the use and integration of technology follows the bell curve. When television first started, no one wanted to invest in it, thinking the radio was the best medium out there. Thus brings us to our debate: What is today’s best medium to approach audiences?

I am also not the first to bring up this debate. So, in the comments, cast your vote: television or the internet and why?

Greenwashing: What is it, how do we evaluate it, and what does it mean?

This post provides some answers to these questions and some points to ponder.

First, the term greenwashing is taken from the term whitewashing. Whitewashing means to hide, cover or conceal unpleasant facts or details, especially in a political context or to manipulate. According to the Greenwashing Index, Greenwashing is:

“It’s greenwashing when a company or organization spends more time and money claiming to be “green” through advertising and marketing than actually implementing business practices that minimize environmental impact. It’s whitewashing, but with a green brush.”

Knowing this information, enter in the Greenwashing Index, promoted by EnviroMedia Social Marketing and University of Oregon School of Journalism and Communication. The purpose of the Greenwashing Index is “to educate consumers about how to “read” an ad and encourage them to decide for themselves if what they’re seeing is greenwashing.” The index hopes to curb the growth of greenwashing and encourage real environmental responsibility and change.

The index measures and scores advertising claims based on the following five criteria:

1. The ad misleads with words.
2. The ad misleads with visuals and/or graphics.
3. The ad makes a green claim that is vague or seemingly unprovable.
4. The ad overstates or exaggerates how green the product/company/service actually is.
5. The ad leaves out or masks important information, making the green claim sound better than it is.

To detect greenwashing, Sourcewatch offers the following tips:

1. Follow the money trail.
2. Follow the membership trail.
3. Follow the paper trail.
4. Look for skeletons in the company’s closet.
5. Test for access to information.
6. Test for international consistency.
7. Check how they handle their critics.
8. Test for consistency over time.

As my previous post mentioned, the FTC began a workshop of hearings yesterday a year early about the growing buzz and concerns regarding green marketing. To listen to the FTC hearings about the, click here. The workshops could results in updating the FTC’s green guides, which outlines the FCC’s laws regarding environmental claims for advertiser, marketers and consumers. These guidelines were originally created in 1992. Though the green guides were updated in 1998, they haven’t been changed since.

Now the final piece: What does this mean to us….as social marketers?

Personally, I think evaluation tools are great, despite the lack of them and the lack of priority in evaluation processes. The evaluation step is one too many organization and marketing directors overlook or skip. I see the Greenwashing Index as another great evaluations tool for us, and I offer up the suggestion that perhaps we should have more such evaluation tools to help keep the private sector accountable and responsible. Doing such, I think, would increase our success in our social marketing endeavors.

More on evaluation procedures and steps in the next post. =)

Future Social Marketers Unite

As the debate on the creation of a National Social Marketing Association continues, future social marketing and SM-related students/practitioners should check out FLiP (Future Leaders in Philanthropy). It is another online community that offers many great resources and connections for those exploring philanthropic related fields. According to the its homepage, FLiP’s mission statement includes:

We are the future leaders in philanthropy. By working together, we will further our careers, serve our organizations’ mission, and change the world. FLiP is dedicated to creating a community and a network where other future leaders can meet, learn, exchange ideas, and contribute to each other’s success.

They offer interviews with young professionals in a variety of social change/philanthropy related careers. They offers resources for further education, career guides, views from fellow interns, opportunities to network, online presence on Facebook, MySpace and AOL and much more.

This community is great for making connections with those who have related interests and goals. In the meantime, there is a Massachusetts Social Marketing Association and WOMMA (Word-of-Mouth-Marketing Association). However, a national social marketing association is still in progress. Nedra Weinreich, on her blog Spare Change, offers a better history about the creation of a professional social marketing society. Weinreich also offers her views on the status of such an organization. The big debate seems to rest on whether or not the SM Association should be underneath the AMA (American Marketing Association) or be its own separate identity.

As this blog has hinted at, I believe this relates to the ‘identity crisis’ that all of strategic communications is facing, whether commercial or not, in seeking universally accepted definitions. How do you draw the lines between what is and what is not advertising, marketing, dare I say journalism, corporate social responsibility, word of mouth marketing, social marketing, viral marketing, sponsorship, etc. I have my own ideas, of course. But, I’m more curious about learning what others think about this topic.

• Should social marketing have its own professional organization?
• How would you decide who could and could not join?
• Should it me under the AMA? If so, then should word-of-mouth-marketing also be under the AMA instead of having its own organization?
• ETC. There are much more questions than answers about this topic. Feel free to leave your own questions as comments.

Blogging: Finding Magellan in an Identity Crisis

After my last post, I received an email asking how other non-profits or social causes could also use blogging technology for its purposes. Below, I list someways blogging can be used by non-profits as well as some strengths and limitations of the technology.

First Things First

I come with the view that like in the commercial sector, finding an umbrella term to put all non-profit marketing and advertising under is difficult. Research studies have been explored, textbooks written, debates held and still universal definitions are lacking. Some used to think a few years back the IMC, Integrated Marketing Communications would be the end-all classification system for advertising. Yet, this debate still continues. Do we put public relations under this? Why the term marketing? Where does viral belong? etc.

Therefore, just like the commercial advertising arena suffers from an identity crisis, so does the community of non-profit/health communications/social causes/etc. Though, I might classify many of these as social marketing. But then, where do we put corporate social responsibility or cause marketing? (These both have profit aims…) So, yikes! Is there overlap? Is overlap the right word? What are we to do? The questions and debates continue. In discussing these terms and looking at definitions, I am going to offer up that is depends largely on your end objective. I agree there’s more to this debate, but for practical considerations (and when looking to use blogging technology) I say, first determine your end objective to decide if, and what type, of blogging is right for you.

Examples of Blogging Being Used by Non-Profits:

Citizen’s League in Minnesota. They have two blogs. One that is updated with public policy news, trends and updates. The other who is from the point of view of a person which has similar content, but the first person point of view adds relevance and personalizes the stories.

Children Matter. A Christian non-profit ministry who uses a blog for its message.

Strengths of Blogging

1. A blog can provide an outlet for stories to be told regarding the issue or project. This can also be created as a way to get more involved and to increase participation. It can also make the message for personal and relevant. Interplast has their volunteers upload information and share stories about their experiences regarding their work site.

2. Helps build an online community. This includes expanding your traditional media lists to include other bloggers, online social networks, websites and more.

3. Blogging has no geographic limitations unlike a lot of traditional media (tv, radio, magazine, newspapers).

4. Requires small tangible finances. But, may require more employee/volunteer hours and time to manage.

5. Can boost media coverage by expanding your traditional media list to include fellow bloggers, social networks, online communities, websites and more.

6. Put your already-drafted press releases to good work by setting up an RSS feed on your blog to provide up-to-date news about your organization. this allows others to know what the organization is up to, gives those interested more information to talk about and can increase your media coverage.

7. Provide information and resources via a blog. A blog is one way to provide the same information you could on a website or brochure, but in an interactive, fun, and personal manner. For example, instead of telling what the participants do throughout the year. Have the voice of your blog be told through the ‘Volunteer Sarah’ and give it a diary feel.

8. From your blog, you can also provide information on how to get involved, donate, volunteer, and participate. This could include a sign-up page for the weekly email blasts.

9. Blogs also are a way to track, organize and build a resource for an organization/cause. If it comes time to write a report, you can search your blog for all relevant information regarding ‘XYZ’ and poof- you have all the information you need already written.

10. Use a blog as your organization’s website.

11. For good feedback, use your blog as a sounding board or discussion forum. Also, blog stats and analytics could help you find more target audiences interested in your cause.

12. Add your blog to the Nonprofit Blog Exchange using this form to automatically get plugged into an online community and to increase traffic.

Limits of Blogging

1. If you use a free service (blogger, wordpress, etc.), sometimes you are limited with the type of content you can post. Examples including: limitations for customizing options including how you organize content or the design unless you have someone with the expertise to do so, or upgrade your blog service.

2. The domain name can be tricky. Unless you want to purchase a domain, your domain name will (usually) include the blog service you are using. However, domains can be purchased for something like $10/year. This blog also provide many helpful tips and resources for creating your own domain.

3. Must provide quality information at a consistent rate.

More Sources

Should Your Non-Profit Launch a Blog?

10 Ways Nonprofits Can Use blogging

Have Fun * Do Good

Blogs for Non-Profit Orgs

5 Tips to Starting a New Blog

What’s a Social Marketing Business Model

For an oral history I conducted the other week, I interviewed Bob Bernstein, founder and CEO of Bernstein-Rein Advertising in Kansas City, Missouri. It was a fabulous interview with a very respectable, admirable man whose passionate about advertising. After the interview, he asked me a few questions about what I was studying and my interests. Thus, we got into a conversation on social marketing. He also added that BR has a non-profit department. Then, he followed-up saying:

Now, if you could figure out a way to make that department in an ad agency profitable, now there you have an idea as he explained that though he is happy to lend BR’s services, it all counts towards outputs.

Thus, this brings me to the conversation: Can social marketing campaigns be integrated into a business model that stays in the black? Many of you out there involved with social marketing agencies may have dealt with this issue.

These are some of my ideas, but I’m curious how it really works:
1) Offer services at a discounted rate.
2) Offer normal services, but market your expertise in social marketing to gain the clientel, showing how it would be worth investing in social marketing rather than taking the left-over pro-bonos a traditional agency may offer.
3) Explain to an agency the non-monetary values in investing in social marketing. These include: increased welfare for society, but also for the agency, possible increased recognition. Often times, with non-profit and social marketing campaigns, the agency is given more creative leeway. In addition these types of campaigns are gaining more exposure and have been recognizzed in some of the top advertising awards ceremonies (i.e. the Cannes Lions.)
4) Find funding through a collaborative approach with many groups towards the SM campaign.

Thoughts? Suggestions?