Did You Know? 2 Must-See Videos to FLY Together

My dad sent me this great video today. It makes you think. It motivates you, like @garyvee, to get off your butt and get moving. You may think that doing nothing only affects you. Tuning out is a choice. So, that can be your opinion. But, standing, means not helping others to fly.

No matter your political leanings, you must admit this quote is poetic. On NPR, a man talked about getting ready to vote for a president for the first time was being asked who he was voting for and why. He recalled this text message he received from a friend:

“Rosa sat, so Martin could walk. Martin walked, so Obama could run. And, Obama is running so our children can fly.”

What if that could be you? What if your actions could empower others to succeed. Think about the power that ripple effect could have. Whether it’s for Obama or McCain, Vote. Act. Do. No matter what, after the election, we will all need to keep moving, if not faster. Let’s get busy, and let’s FLY together. Just ask these guys:

*Don’t quote me on the stats, as I’m still trying to find this video’s source. But, it is powerful.

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The Bulletin: Updates in the Social Marketing Field

New Resources and Communities Abound…

1. Two Social Marketing Blogs join the movement! Mike Newton-Ward, a social marketer based in North Carolina launched Social Marketing Panorama earlier this fall. Bob Marshall also launched USSOCIALMARKETINGPLAN to highlight the need of a larger social marketing movement that attaches itself to a body of professionals in the United States.

2. C-Change, a new peer-reviewed and research-based e-newsletter developed by USAID and AED is now available and…is free! According to the web site, “C-Change works with global, regional and local partners to use communication to change behaviors and social norms, supported by evidence-based strategies, state-of-the-art training and capacity building, and cutting-edge research. The ultimate goal is the improved health and well-being of people in the developing world.” The e-newsletters focus on four main areas:

• Family Planning and Reproductive Health
• HIV/AIDS
• Malaria
• Communication for Behavior and Social Change

3. GovLoop, the “premiere social network for the government community,” including agencies, contractors and consultants has grown to over 1700 members! I invite you to join me and the main other amazing professionals on this robust community created through NING, especially SB readers who are keen to the government 2.0 movement! For those in DC, join the DC Social Media Club this upcoming week Oct. 22 for a seminar panel on all items Government 2.0, moderated by John Bell of Ogilvy PR.

4. As I’ve shared, the full presentations from all the keynotes during the World Social Marketing Conference are available to view and download. I shared my own recap, as well as a picture recap. Good news is that I wasn’t alone as we had a ‘team’ of bloggers covering the event: Stephen Dann, Craig Lefebvre, Andy Jaeger, and Cheryl Brown.

5. Edelman recently launched their Health Engagement Blog to stress the concept of ‘health engagement.’ The blog corresponds to Edelman’s whitepaper, available for free, called Health Engagement Barometer Study.

6. Mike Kujawski, a social marketer based in Canada, created a Government 2.0 Best Practices Wiki for Canadian, U.S. and International Governments. In its first week of launch, the wiki got over 5000 visitors!

7. The CDC is now offering a web-based course called Social Marketing for Nutrition and Physical Activity. This is good. Though, I still echo Nancy Lee’s call for social marketing curricula integrating into formal education. And more courses would be a great start, but a formal graduate degree in social marketing would be even better.

Photo Credit: Flickr, pbrigitte
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Have social marketing (or social marketing-related) news you’d like to have featured in the Bulletin? Send job posts, new workshops, events, research resources and tools to socialbutterfly@gmail.com with Bulletin in the subject line. =)

World Social Marketing Conference Recap 2: Picture This

Finally…a picture-based recap on the events from the World Social Marketing Conference, which took place in Brighton, England on September 29-30.

NOTE: PDFs and audio of all keynote presentations are available here.

<– Prof. Stephen Dann was the conference’s Twitter King, providing live coverage of the conference through @WSMC08, and #WSMC08.

Prof. Alan Andreasen gave a closing and optimistic keynote address about the future of social marketing. –>

<– Bill Smith, of AED, discusses the journal Social Marketing Quarterly, calling for more concentration towards social marketing products and services.

This quote was presented by England’s National Social Marketing Centre’s director, Jeff French, who calls all social marketers to unite together and learn from each other in moving the field forward. –>

<– Philip Kotler opened the conference with a keynote about poverty, and how we can apply social marketing to poverty to increase effectiveness and positive change.

Jeff Jordan, M.A., President and Founder of Rescue Social Change, presented his research about Social Branding (which he trademarked), along with 2 case studies about how to use social norming to influence behavior for high-risk adolescents. –>

<– The Purpose Driven Campaign – my master’s thesis that I presented during the poster session! (I also created SocialButterfly, Fly4Change.com pens that were quite popular. =)

• 

Craig Lefebvre, presented an exciting presentation where he “dropped the gauntlet,” and presented the challenge for social marketers to walk the walk, as well as talk the talk when it comes to creating an international social marketing association. Lefebvre announced that he alone has raised a quarter of a million dollars for the project! –>

Other Highlights included:

• NIOSH presented add some ‘flavoring’ to the conference by presenting their case study on a social marketing program to improve the safety of butter flavoring employees.
• Ogilvy PR presented their fascinating Pandemic Flu case study.
• Porter Novelli and CDC presented their case study on HIV testing.
• Nancy Lee outlined 4 examples of how social marketing can offer products and services.
• RT Hon. Alan Milbourne, MP, discussed how the world of social marketing and public policy relate.
• Bob Marshall presented findings from studying the NSMC and from his recent survey about creating a new social marketing association for the States. This is part of an on-going discussion that can be followed here, USSocialMarketingPlan.
• Ronne Ostby-Malling of AED presented her preliminary research about the behavior of online social network behavior among adolescents versus their behavior in real-life.

The Purpose Driven Campaign: Social Marketing as the Possible Link Between Journalism and Advertising

After reflecting from the World Social Marketing Conference (which I promise updates eventually) and reading Craig Lefebvre’s recent post “Social Marketing: Hard Power and Soft Power in Social Change,” I want to finally share some tidbits from my thesis paper that I presented as a poster session at the conference. As, I think it rounds out and puts a lot of themes together as I studied: the elusive concept of influence.

Abstract: This research project looks at the concept of influence within social marketing as compared to journalism and advertising. This includes examining these professions’ definitions, ethics, standards, and agenda-setting capabilities. Through in-depth interviews, a further understanding of how these three practices relate within the gray matter of the media landscape is pioneered, as well as better defining the role and influence of social marketing.

Excerpt:

The Question of Influence

While the Information Age leaps into the Connected Age, the power of a free press is offered daily to start-up bloggers. Newspapers are downsizing. Amateurism is becoming the new professionalism. Online media producers replace today’s broadcast directors; all making the gray shades of influence between the information and its consumers a thunderstorm waiting to happen. Social marketing is in the business of change, whether it is behavioral change or attitude change, social marketing can also be described as the field for social change. But, how? In today’s world, who holds more influence to create these changes, a journalist, advertiser or a social marketer? How can one tell the difference? Is there a difference? And, do the professions work together? Could they? Should they? This research hopes to add to the discussion on the evolving definition and role of social marketing, using agenda-setting relationships to examine its influence and attempt to determine its position between advertising and journalism in the media landscape.

Literature Review

It is 1961. A time when questions were raised and hope diminishing as borders became gray and a rise of an international community emerged. Two Portuguese students were imprisoned for declaring a public toast towards their dream, rooted in an idea – freedom. Having their freedom stolen from them for displaying a human right of expression, a newspaper article was written, and with it, a movement spurred. This movement would form Amnesty International (www.amnesty.org). Social change is possible, and it begins with an idea. Social marketing is an increasing movement currently being expanded because of its foundation in ideas about positive change for the welfare of the public.

Though specific definitions differ, social marketing achieves social change objectives by applying the marketing mix of product, place, promotion and price. Currently, social marketing is used mostly in public health communications and is expanding in the realms of environmentalism, civil rights, urban renewal, public service and raising awareness of international issues.

Conclusion: The conclusion of course I can’t share here, but it involves what I found consistent between journalism and advertising, but interestingly, the field of public policy was drawn into the mix through the research as well.

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Live from the World Social Marketing Conference: Recap 1

Awestruck, inspred, and amazed, I am reporting live from the World Social Marketing Conference here in Brighton, England. There are so many great and brillant minds present here with over 700+ delegates from across the globe.

We have journalists, policy makers, psychologists, gurus, non-profiteers, communication firms, academics, new media techs, international developers, champions for the environment, public health professionals, humanity, researchers, consultants, publishers and many more from across sectors.

Delegates represent South Africa, India, the U.S., England, Portugal, China, Australia, Bangladesh, Slovenia, New Zealand, Senegal in West Africa, Wales, Scotland and many more!

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To follow conference updates, Dr. Stephen Dann is commanding the Twittering front @WSMC, and you can following using Twitter Search #WSMC08. Also, presentations and pictures may be gathering on Flickr and Slideshare down the line. I look forward to a posting full of pictures later myself, but here are some great recaps thus far (though, literally, I could post on each one individually!)

Craig Lefebvre: In his keynote, Lefebvre (who I finally got the wonderful opportunity to connect with), brought us social marketers into the danger zone and challenged us, as a global community to form a social marketing global platform. I won’t do Lefebvre’s vision for the field justice in this space, but Lefebvre is laboring tirelessly to rally support for an international professional network, that would be inclusive of those in social marketing, environment issues, public health, business thought leaders, psychologists, economists, marketers, social entreprenuers and more! It could/would involve a case study database, a journal, educational development and shared experiences for all: thus highlighting the variety of roles us social marketers, can, do and should have in the social change sector. Currently, Lefebvre has raised a quarter of a million dollars to support this organization and asks: What will you do?

Philip Kotler: A guru favorite for many conference delegates, Kotler laid out his most recent work on the subject of poverty. Kotler and colleague Nancy Lee, in their next book, apply social marketing to the problem of poverty. Within the presentation, Kotler identified four main methods currently being used to reduce poverty:

1. Economic Growth Strategy
2. Redistribution Strategy
3. Massive Foreign Aide
4. Population Control

In this book, Kotler and Lee lay out a 10-step process for demystifying the poverty problem while providing resaons why it is all of ours problem. Looking at the World Bank and The U.N.’s Millenium goals, and the approachng deadline for results, this application is most needed.

Nancy Lee: In a wonderfully graceful way, Lee provided four clear examples on how social marketing utilizing all four of the 4Ps – product, price, place, promotion. Lee concluded that her state, Washington, hopes to become a role-model to gain the attention of those in Washington D.C. and further establish social marketing as a working strategy and field. My favorite part of her presentation was her exclamation that social marketing must become a required course. I highly agree, and ask: What is one way, us in the trenches, can make social marketing a required course? My answer: ask for it. Students, and those interested in social and behavior change: investigate social marketing. Ask about it. Reach out. Demand it.

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These are my first three updates, and the computer area is closing, so thus, I must close. More to come in following days!

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The Social Marketing Blogosphere Continues to Expand: Welcome Mike Newton-Ward

I am excited to announce the addition of a great social marketing voice to the blogosphere, Mike Newton-Ward at Social Marketing Panorama, where he hopes to offer a 360-view of social marketing.

My first encounter with Mike was when he graciously helped me with my graduate project this past Spring. Though we’ve only ‘met’ through phone, email and now blogging, he is a very knowledge, helpful and passionate voice for the social marketing field.

Mike outlines a few reasons why he entered the blogosphere:

• Exchange ideas about social marketing
• Extend the discussions from Georgetown’s social marketing list serv
• Create community
• Share resources, as well as his personal observations in the field

Mike’s addition to the blogosphere is a special treat for all of us as he invites us to:

“to observe the world around you, listen to what people are saying, reflect on your experiences, and share them.”

Social marketing’s presence in the blogosphere continues to expand and gain traction. Join the metamorphosis. Come fly with us in this growing movement called social marketing.

• Spare Change, Nedra Weinreich
• On Social Marketing and Social Change, Craig Lefebvre (**Did you check out Lefebvre’s recent post about medical and health bloggers? I suggest you check it out for a link to the free research report!)
• Subject to Change, Vanessa Mason
• Health Marketing Musings, Jay Bernhardt
• Social Marketing Panorama, Mike Newton-Ward
• SocialButterfly, Yours Truly 😉

For more social marketing-related blogs, my links page offers many more resources and listings!

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Announcement: Social Marketing Association Survey and New Blog Announced

Two weeks out from the World Social Marketing Conference in Brighton, London, and a fabulous new development was announced today regarding social marketing in the United States.

About the Survey

Bob Marshall, along with a slew of other social marketing thought leaders, have launched an open online survey asking others’ opinions about what a national strategic social marketing plan, including a professional organization, would look like in the United States.

The survey I’m very excited to say is designed for respondents at all levels of interest (students, new and career practitioners, experienced expert) across all related fields from social marketing, public health, environment, communication, social sector, education, and more. Basically, anyone interesed in using social marketing as a systematic approach to promoting behavior change and social change that benefits both individuals and society.

The survey is anonymous, and results will be shared on the new blog launched to support the project called the USSocialMarketingPlan in the next few weeks. Organizers are hoping to have enough participants to announce some results by the WSMC in Brighton. Craig Lefebrve also announced the survey on his blog for more information as well.

This is EXCITING news and in my opinion, definitely overdue. But, it’s a start. I had wanted to do this survey myself as part of my master’s thesis, but was advised to wait by others, so I’m happy it is now being conducted, and the collaborative approach will probably encourage more participants. =)

Participate in the survey here.

Will I see you here…? or Here?

Hello Readers,

I don’t like to do this, but here is an update on me, in the hopes of being able to connect with some of you –> offline. This fall will be a busy time for SocialButterfly! If you will be at any of these events, be sure to let me know, so that we can connect!

Events

Sept. 6: American Independent Writers Workshop, George Mason University

• Presenting in a panel about using social media and social networks for writing, freelancing, and enhancing one’s professional presence on the web.

Sept. 18: TwinTech2, Washington D.C.

• Join the brightest minds in the tech-venture space who will be on hand to mix and mingle with one another during a happy hour style meet-up. I shall be there as well to share in the social.

Sept. 29-30: World Social Marketing Conference, Brighton, England

• Presenting my master’s thesis in a poster session. The thesis is titled: The Purpose Driven Campaign…more details on that are sure to follow.

Oct. 13: BlogHer Reach Out Tour, Washington D.C.

• Presenting in a panel about Online Community and the philosophical reasons supporting why social media can help make a difference for good causes, non-profits, social change, or even political activism. (bringing in my perspective of navigating the social media landscape for government agencies)

Oct 15: 1st Changemakers/Changebloggers Event, Washington D.C.

• D.C. is known for its robust social media/tech community, that’s no doubt. However, many of D.C.’s finest are in the intersection of social media and social good. We call these unique individuals, changemakers. And for those that blog, changebloggers. Join us as we gather to connect and strengthen our community and show that social media can do, and is achieving, good. Also, journalist Alex Steed will be joining us as part of his 30+ day tour across the country documenting and interviewing millennial changebloggers.
  

Check It Out

• If you are on Facebook’s BlogNetworks application, please stop by SocialButterfly’s page and introduce yourself. I also created a SocialButterfly Facebook group as well.
• I am addicted to my RSS feeder lately. I’d love to connect with you, and follow you there too, so feel free to leave your URL in the comments, especially, you fellow changebloggers!
• Speaking of Changebloggers, I created the Changeblogger wiki, and if you participated in the Changeblogger meme, be sure to post your permalink to the wiki, so we can all check it out!
• Check out the Twitter feed @changeblogs to follow top changebloggers.
• The Social Marketing Events page on SocialButterfly has been updated with some new events that you’ll want to check out including CDC’s Web Dialogue, HealthCampeDC and more!

Thus, lots going on! Let me know if you want to get involved, or if we can meetup and say hello at any of these events! Blogging has been slow because my fiance and I just drove from KC to DC, and are in the midst of setting up shop as I like to say. So, thank you for your patience! =)

The Changeblogger Meme Continues

After allowing some time for reflection, I want to respond to the Changeblogger Meme that the wonderful Qui Diaz began over at the Buzz Bin.

Qui, while highlighting the changeblogger movement, also created mapped out a great way to further spread the word, while also allowing us to learn more about each other and what motivates us in our work. She asks us three important questions. Thus, these questions not only continue the changeblogger mantra, but lets us know more about our community.

What is one change – big or small, local or global – you want to see in your lifetime?

I love to champion for people to own their education. It’s my number one advice to any student or colleague. Education, being defined as increasing one’s willingness to learn – about life, people, a neighbor, a stranger’s circumstance, a country’s predicament, and about oneself. From this, I feel so much else flows. =)

Who is already working this issue that you think others should support?

Many people. This being both an Olympic year and an election year, I am seeing it more sources for inspiration than ever. Journalists are working towards this goal. Teachers, communicators, athletes, social tech friends, lawyers, youth, social workers, non-profits, repairmen, grandmothers, and more. I’m just blessed to be working among these people…and learning from them along the way! =)

How are you going to use your Web/tech/marcom skills to further this cause? (Or, what are you already doing that work?

Through this blog, I hope I am inspiring others to continue learning and growing. I hope that in you, there is a root that’s taken hold that is growing infectiously within you and being spread among others, that when you believe in something, when you work hard, and settle for nothing less than your utmost best, anything truly is possible. It’s just easier when we have a community to support us, and healthy influencers amongst us. Thus, thank you.

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Before you think I am being a cop-out from the meme. This is honestly how I feel. And, I feel the beginning for positive change around oneself, begins within oneself.

Beyond this, I do have a personal interest in finding a cure for multiple sclerosis. Much of my volunteer efforts have gone towards this issue, as well as other health-related issues. I’m also a strong believer in mentors and role-modeling programs, individual empowerment as a route against alcohol and drug abuse. As a female and past gymnast, I am well aware issues like anorexia due to many beloved friends battles. The issue that has been increasinly on my mind most recently is access to healthy drinking water.

However, this is why I love social marketing! It goes beyond awareness, beyond fundraising, and looks to develop long-term programs and initiatives to address these challenges. I can’t wait for the future of this field. But that’s a whole ‘nother rant. For now, join the journey. It’s going to be rad. Check it, =)

Tagging: Kivi Leroux Miller, Mike Kujawski, Tera Wozniak, Thursday Bram, Leyla Farah, Jeff Brooks, Katya, Rosetta, Rebecca Leaman

photo cred: flickr, carfs

Defining Social Marketing: Lessons from London’s NSM Centre – 8 Benchmark Criteria

Being in the social media space, and telling others I write about social marketing, I often preface the convo with a 25-word de-briefer between social media and social marketing.

This post hopes to further clarify and define social marketing by highlighting the eight benchmarks that London’s National Social Marketing Centre developed. And, will be used to evaluate future social marketing campaigns in the future.

Background: Alan Andreasen, one of America’s social marketing thought leaders, originally developed 6 benchmarks for defining social marketing in 2001. The NSM Centre then embarked on further evaluating these benchmarks in 2006. Some may point out that other benchmarks should be used as defining criteria, so it is important to note the NSM Centre created these eight benchmark’s as the characteristics unique to social marketing.

How to Use: These benchmarks can be used as a tool when working to identify whether a certain approach or campaign is identifiable as social marketing. These benchmarks are not necessarily the approach to conducting social marketing. However, they can help inspire new ideas and be used as a resource.

These benchmarks may also be useful when: A) considering and/or developing social marketing strategy, B) conducting social marketing trainings, C) in academic research and for reference. If one can not find these benchmarks within the work, then that work could very well not be ‘official’ social marketing.

Who Should Use: Government agencies, consultants, changemakers, evaluators, researchers, professors, trainers, policy makers, non-profits, foundations, charities, Ad Agencies, Communications Firm, Environmentalists, International Development folks, and more.

The Eight Benchmarks:

1. Customer Orientation: Does the strategy develop a full understanding of the consumer? Is consumer research gathered from a variety of sources?
2. Behavior: Is there a clear focus on behavior? with specific behavior goals in mind?
3. Theory: Are the behavior goals theory-based and draw from an integrated theory-supported framework?
4. Insight: Does the strategy work to gain a deeper ‘insight’ approach? looking at what ‘moves’ and ‘motivates?’
5. Exchange: Does the strategy incorporate ‘exchange’ analysis? What must one give to get?
6. Competition: Does the strategy address the ‘competition?’ What behaviors compete for the time and attention of the audience?
7. Segmentation: Are you going beyond targeting and delving deep into various audience segments?
8. Methods Mix: Are you utilizing an appropriate ‘mix’ of methods?

Take Aways:

• The social marketing field is evolving. As the definition has continually been tweaked and expanded, it is helpful to decipher among what is and what is not, social marketing.

• Social marketing, as a field of study and practice, is increasing its professionalism. These benchmarks help to decipher social marketing from public service advertising, cause communications, health communications, education, corporate responsibility, nonprofit communications, advocacy, lobbying, and social advertising. These fields may overlap and share common factors within social marketing but they in and of themselves, are unique, but could be possible social marketing tools.

To Access: The full PDF outlining these social marketing benchmarks, along with other helpful social marketing materials, can be accessed on the NSM Centre’s Web site.